Reviews
TruCare Restoration & Roofing
11175 Cicero Drive Suite 187, Alpharetta
- Great customer service. Work performance was done in a professional manner with noNo wait time.Services: Roof inspection, Roof repair for storm … More & wind damage, Gutter repairs, Roof installation
- Excellent company to work with. Professional, courteous, on time, neat, and always in touch. Truly Customer First attitude with respect. Contact Marcus … More in Marietta. TrueCare Restorations.Service: Skylight installation
- I had a great experience working with TruCare... The team analyzed the issue with my roof.. built a plan to address the leaking.. and then brought a team … More that fixed my issue. I recommend working with them in the future for any roof related challenges.. professional guys.
- Erik came out same day to give us a quote for a leak in our roof.Not only was he polite, engadging, professional, and incredibly responsive, he was on … More time and did not try to over sell us at all.He let us know he would do his best to have someone out that week, but was able to get the leak fixed the very next day.My husband and I both have added "Erik with TruCare" to our phone contacts for the future.Thank you again Erik and the TruCare Team for taking your service.⭐️⭐️⭐️⭐️⭐️Services: Roof inspection, Roof repair for storm & wind damage
- I found this company through a referral from my insurance company. They were quick to respond, send out staff, communicate with our insurance company and … More complete the job. They are very professional and efficient, I highly recommend them.Services: Roof repair for storm & wind damage, Roof damage repair
- Erik and the team at TruCare Restoration were extremely responsive and professional. The work was exceptional and I would not hesitate to call on their … More uniquely high quality service. The attentiveness and focus on my issue resolution highlighted their brand of customer service and value! Thanks!! HRS
- TruCare is the best contractor I've ever worked with. They were thoroughly professional: Communicated well, provided updates as needed, and completed … More work when they said they would. Their crews were respectful and conscientious. I hope I don't need to call them again soon, but they are first-class in every way.
- The team at Trucare helped me handle a project for a family member that isn’t able to handle these matters themselves. Their team was so understanding … More to the situation and showed true care toward my family. The work was completed as promised and everything looks wonderful. This is a special kind of company with a great team!
- The job went very smoothly. The Trucare crew came on time and finished the job within a day. The whole team was very professional and they did a great … More job!
- Very happy with the quality of workmanship on our new deck! We spoke with a few different contractors but ultimately chose Trucare … More due to their professionalism and attention to all the details. Couldn’t be more pleased or recommend them more!
- We had multiple leaks in our older roof and decided it was time to stop attempting short term fixes and finally pay for a full replacement. The … More team at Trucare was a step above any other contractor we interviewed for the project. They did a fantastic job start to finish!
- Our new roof looks great and we couldn’t be happier with the smooth process and customer service! A+ company to work with!
- We couldn’t be happier with our decision to use Trucare! Highly recommend this company.
- Trucare recently painted our rental property interior and exterior. They had to complete drywall repairs and replace rotten exterior … More wood as part of the project. They were transparent and did a great job preparing us for the cost. They are honest and operate with integrity, we plan to use them in the future.
- I feel very fortunate to have found Trucare to help me with my damaged roof. A replacement was denied and other roofers didn’t want to deal with my insurance … More company. The team at Trucare came in and worked on my behalf to get me the roof replacement that I was owed. This company is top notch and knows how to handle insurance!
- I couldn’t be happier with our new roof! Everything went smoothly and Trucare did a stellar job.
- I found Trucare when they were replacing a few roofs in my neighborhood and I was curious if I also had storm damage. The project manager made a great … More first impression, very professional and spent a lot of time explaining everything to me about different types of storm damage and why homeowner’s should be concerned. He performed the inspection with a drone and never even climbed up on my roof. I decided to file a claim with the information he provided to me and he was even there on the day that insurance adjuster came out to do his inspection. It was all handled very professionally and moved quickly and smoothly. My new roof was installed in one day and they did a great job protecting all my flowers and cleaning up afterward. Can’t say enough good things about Trucare!
- They are simply a great company to work with! They made sure everything was completed to our utmost satisfaction and within the time promised. A+ company! … More
- TruCare has replaced our roof, gutters and now painted the exterior of our home. We couldn’t be happier with their customer service and quality. Highly … More recommend.
- We are extremely satisfied with our new roof, and the overall experience with Trucare Restoration! The representative was professional, knowledgable and … More very responsive to all our questions. From the initial meeting to after the installation was complete, communication stayed consistent. We had lots of questions and they were always answered in quickly and thoroughly. The project manager and all the workers were communicative and efficient, and walked us through every step of roof removal, decking repairs, installation, and cleanup. In addition to the workmanship being great, the roof is also beautiful! Thank you again to the Trucare team for a job well done, and a roof we couldn’t be happier with!
- Couldn't be happier with my house painting. They did an awesome job. Their focus on detail was great.
- All work was done promptly and with outstanding quality. On our roof and gutter work they had to work around rain storms to get the job done. Neither quality … More nor safety were compromised in either case. Our guest house roof was the third time I've used this company and I have liked the results and attitude of the owner and his employees each time.
-
- I was hesitant to have someone come look at my roof because I was sure their goal would be to just sell me on a new roof. Not only did their project manager … More perform a free assessment, he only recommended the necessary repairs and maintenance to prolong the life of my roof. He identified some additional issues and made sure things were resealed and caulked when their repair crew came out. I can't say enough good things about my experience with Trucare!
- This company is doing it right. After speaking with multiple team members during my project, I can tell that they really do care! It’s hard to find this … More type of customer service today.
- Derek was awesome! Couldn't be happier with the service.
- I am very pleased with my new roof and gutters. It all looks great and the contractor, and their staff and crews were great to deal with. They protected … More my plants and did excellent cleanup after the job was finished.
- It was a pleasure working with Erik at Trucare Roofing. Well organized, great communication, and protected my landscaping. Removed the old and installed … More a new roof on my house in one day. Professional installation and the cleanup was meticulous when roof was completed. I haven’t found a single nail in my yard.
- Truly wonderful experience with TruCare Restoration. Quick response to our request for a quote, and they had a roofer out to inspect within a few days. … More At the first visit they provided samples of their roofing materials and color choices (which no other company offered). Their estimate was very competitive and they made the best first impression. An employee came out day before to take photos of the outside of our house to ensure flower pots, deck tables, chairs, etc. were returned to proper place after the project was completed. The crew arrived bright and early to start, and finished by dinnertime. Project manager Erik was very communicative checking in with us throughout the day and giving updates on progress. He sent us fantastic photos of the finished roof. Yard and street were immaculate upon leaving, not a scrap or nail left behind. From start to finish it was a fabulous experience, would highly recommend TruCare.
-
- Erik and his team actually helped us out with a brand new roof replacement. I assumed the process would take much longer than it did, so I was happy with … More the amount of time it took and also the premium roof we got!
- Complete roofing, gutter replacement, facia wrap repair. Excellent responce, cooperation, teamwork, and craftsmanship. Erik and Daniel get it done! These … More folks are great to work with.
- The supervisor Erik was an utmost professional in assisting us with our roofing concerns. He was very knowledgeable and attentive and gave us great recommendations. … More Thank you for taking the time to assist us.
- TruCare did a excellent work. Installation was done on one of the dates I hoped. Final cost was not above the quote. Manager on the site was friendly and … More responsive. Job was finished in one day and I was very impressed with the work.
- Erik and his crew were professional and efficient in every way. It started by them showed up when they said they would and installing the new roof in a … More timely manner. At the end of the day, except for the wonderful new roof, you would never know they had been there. Everything was cleaned up and hauled away. Thank you, Erik, for a wonderful experience.
- My mom just got her windows replaced by Trucare. Their crew did a wonderful job. This is the third job that trucare has done for our families member, I … More highly recommend Trucare. They are very professional.
- Excellent experience with TruCare Roofing during the replacement of two roofs. From the original appointment with Erik and going over all the details to … More the installation. Great workmanship, attention to detail,service, and cleanup. Highly recommend.
- Trucare was awesome! I would definitely recommend them.
- Erik & crew came out to redo the roofing on my house. The employees were super talented and worked really hard! They did everything in time and left … More my property clean from any shingles ESPECIALLY nails. Roof is beautiful. Highly recommended.
- I couldn’t be happier with our new roof! Everything went smoothly and Trucare did a stellar job.
-
- I was referred to Trucare by a friend who works for a supplier and interacts with lots of roofers. I’m glad I had his input because they were wonderful … More to work with and did a great job. Highly recommend their services!
- We learned a lot by working with trucare. They took the time to educate us on the roofing process. We got an upgraded shingle and a 50 year manufacturer’s … More warranty for our new roof. The other roofers bidding for our job tried to say the warranties were the same, but they were not! Trucare provides their customers a great value that is hard to find.
- Insurance was denying my roof replacement even though there was a leak and visible damage. The team at Trucare helped document the damage correctly and … More I ended up with a new roof paid for by insurance. Very much recommend them!
- This is an A+ company!
- The Trucare Team did an outstanding job from start to finish. I really appreciate the customer service, the attention to detail, and the professional service … More they delivered. I would not hesitate to use them in the future. Great job!!!
- These guys were really professional and worked quickly. I'm very happy with the quality of their work and I plan to do business with them again in … More the future. I would definitely recommend Trucare to anyone who needs roofing and/or gutter work done.
- Agent Nigeria Harris was awesome! She was very helpful and resourceful when it came to replacing my great uncle's roof. She explained to my uncle … More and I in detail why it was necessary to go ahead and replace the entire roof instead of just repairing it by sections. Found out it was going to be a more major problem down the road if he wouldn't have replaced it. I thank Ms. Harris for her concern for my uncle's roof and the dedication she has shown us for helping others!Services: Roof installation, Roof inspection
- We had an awesome experience with True Care Restoration. Ace Harris did a phenomenal job in not only getting us on board with the company but also coordinating … More all aspects of the installation. If the need arises, we would definitely use this company again.Services: Gutter installation, Roof installation
-
- Derek Lopez of TruCare was contacted after the April 24th storm that brought hail and wind damage to my roof. The response was quick! He made a thorough … More assessment of the roof damage and from that point on worked hand in hand with myself and the insurance company to get a roof replacement approval. From the initial assessment, inspection, to material selection and final installation of anew roof, the service was very professional resulting in a job well done! It was a pleasure working with Derekand TruCare Restoration and Roofing. I have made several referrals for this company to friend and neighbors. Definitely a 5-star company.Services: Roof installation, Roof inspection
- I called TruCare to see if I could get my roof repaired and they submitted the paperwork to my insurance company and the claim was approved. The representative … More was Derek Lopez and he was diligent and thorough from the beginning to end. Mr Lopez was here to ensure all of the work was done properly. I am very happy with the job that was done and I wish all of my business interations were this positive.Service: Roof installation
- GERI WAS GREAT too work with very professional made communications easy.Service: Roof inspection
-
- Simply The Best Restoration Company Ever!
- Erik and team replaced our full roof and painted our house. His team was efficient, hard working, and did a great job. Erik was on site every day and … More we had great communication. I highly recommend them. The best workmanship in our 24 year history of living in atlanta.Service: Roof installation
- I don’t leave a lot of reviews, but this company surpassed my expectations. I called five companies to quote a repair for an active leak, I explained that … More we have moved and needed this repair quoted asap (as we were only in town for a few days). Out of the five companies I called TruCare was the only one that called back same day (within 15 mins) and they had someone at my property immediately.I worked with Derek on my estimate and he was a breath of fresh air. He made me feel like TruCare cares deeply about honesty and customer service, which is incredibly rare in today’s world.We haven’t received our quote yet (I felt compelled to write this review as quickly as I could, since TruCare took care of us as quickly as they could). I was told the estimate would be coming the next business day, which in my opinion is also an amazing turnaround.I am positive we’ll be using this company for our repair and if you find yourself in need of a roofing repair or replacement I would hands-down recommend this company. Thank you again Derek and TruCare. Looking forward to working with you guys!!Service: Roof inspection
- Ace was amazing in helping us get a much needed new roof! We tried many other contractors and he was the one that got the job done! They did an amazing … More job and was super fast! Very kind, helpful and proactive through the whole process! Highly recommend!!!!!😁Service: Roof installation
-
- This is my second time using this company, and I can’t say enough about how impressed I am about them. I am out of state, and I knew the job was in good … More hands. It was a team effort, and this day in time I have to say, that a work ethic is hard to come by. They went above and beyond on our water damaged roof. I don’t normally leave reviews, but this is an exceptional company, and I plan on using them for future projects. I feel that if it was possible to give 6 stars I would! Thank you Eric, Marcus(project manager), and the contractor who put my roof back together the way it should of been done the first time. 🌟🌟🌟🌟🌟🌟Services: Water damage repair, Roof repair, Roof inspection
- TruCare is stellar with their workmanship and customer service!Thanks Geri!
-
- We recently had a new roof installed by TruCare and were very impressed with how they handled everything. They were extremely organized and they made the … More process seamless. Our roof was completed in one day and they did a great job cleaning up.
- Erik and Ace worked together to ensure I got a roof estimate for the house I’m buying. I plan to use this company again when I replace the vents and make … More other repairs to my roof.
- TruCare recently replaced our roof and gutters. We had a great experience throughout the entire process. They made everything easy and the work was completed … More just as promised. I would definitely recommend them!
- I highly recommend TruCare for any roofing needs. Ace was outstanding and went above and beyond what was expected. The replacement of my roof was an incredibly … More smooth process, with insurance coordinated and fully handled for me. Their roofing crew was excellent and they did a great job cleaning up.Service: Roof installation
- I don’t normally take up offers for things like free inspections but I’m glad I did. My insurance company agreed with Trucare’s assessment of my roof and … More paid for a full replacement. I had no idea just how bad the damage really was. I’m grateful for their knowledge and how they helped me preserve my home.
- We engaged TruCare Restoration & Roofing for a roof inspection, and we can't say enough about the service that we received. In addition to the … More prompt, professional communication up front, TruCare was right on time. The roof inspection was very comprehensive, inclusive of an internal (attic) and external inspection - all at a very reasonable cost. We would recommend TruCare Restoration for any roofing or restoration needs.Service: Roof inspection
- Professionals from start to finish. They were thorough and knowledgeable. The crew did exceptional work and cleaned up great after the job. Great and … More punctual in all aspects of the roof repair. Strongly recommend!Service: Roof repair
- Excellent job done on my roof. Done in a timely manner. They did all the work for me through my insurance company. I didn’t have to do anything thanks … More a job well done.Service: Roof installation
- If you are unsure about what company to use, go with TruCare Restoration. You will not be disappointed. Erik and his crew were awesome. One of the best … More experiences I have had with a vendor/business. My new roof looks amazing.Services: Roof inspection, Roof installation
- Great roofing company! So glad we found them and didn’t have the headaches we’ve experienced in the past.
- on time respectful knowledgableService: Roof inspection
- TruCare repaired a leaky roof and water damaged ceilings caused by an improper deck addition performed by the previous home owners. I received an estimate … More from Erik that wasn't my lowest bid, but it was fair and I felt assured that all work would be done correctly. When the job was completed, I was extremely pleased with the results. I received before and after pictures of the work on the roof, and the ceilings in the home looked great! They were even able to match the ceiling patterns, which went beyond my expectations. The work crews were on time, friendly, and performed an excellent clean-up effort of the work area afterwards. Thanks Erik and crew for providing an outstanding solution for my roof repairs.Services: Roof repair, Water damage repair, Interior painting, Drywall repair
- I highly recommend TruCare Restoration for roofing needs. Ace was a pleasure to work with, highly responsive, and helped explain their entire process with … More insurance. Our new roof is high quality and looks beautiful. We were very pleased with the professionalism and quality of this company!Services: Roof inspection, Roof installation, Roof repair for storm & wind damage
- It has been a pleasure to work with Derek at TruCare Restoration on my roof replacement. It was easy, fast, and the service was exceptional. My roof turned … More out beautifully and my house has been restored to a much better state. I felt like they were the perfect company for my needs and I would highly recommend them to anyone. Thanks Derek and aLl the TruCare team.
- I recommend TruCare for your roofing needs because they just put a new roof on my home that I have been trying to get for a year through my insurance company … More which is Allstate and j have dealt with a few other Roofing Companies that said they could get me approved but at the end of the day they wasted a lot of my time not getting it approved but when a young man by the name of Alex from TruCare Restoration knocked on my door and I explained to him what I went through with other roofing companies he promised me that his company is different and he can get me approved and I gave him the benefit of going through the process and at the end of the day he did everything he said he would including working very hard and going back and forth with my Insurance Company so when it was all said and done I recieved a brand new roof at no cost to me thanks to Alex and I would recommend him to anyone and everyone so if you want Roofing Results reach out to Alex at TruCare Restoration.
- I would highly recommend TruCare for your roofing needs. They are highly processional and completed my roof without any issues. Also i had them repair … More some siding on my chimney because of woodpecker damage. They were patient on waiting for the mortgage to endorse the insurance check(s). I am completely pleased with the way my roof looks. They did an excellent job.
- This company is awesome!Kenya helped me thru the insurance process and Erik and the crew did an awesome job on my roof and interior.If you are looking … More for honest contractors that do excellent work, do business with TruCare Restoration.
- Great company they did a perfect job on my roof with 0 complains
- This company installed my new roof, repaired the damaged wall inside my home, and painted my family room and kitchen. The finished work is absolutely incredible! … More I love their work ethic and the workers were very professional, polite, very considerate of my time, and completed the work in one day! From start to finish, TruCare Restoration, Inc., guided me through the process from start to finish. They were available to assist me every step of the way. This is the best company that I have ever hired to do work at my home! I will definitely recommend them to my neighbors, family, and friends!
-
- Enjoyed doing business with TruCare. The staff was great. Kenya & Gerri wanted to ensure that we were happy with the work above all else. The roof … More looks amazing. Once the gutters were done it was even better. Thank you TruCare for showing us that you Truly Care about your customers.
- TruCare was excellent to work with for a new roof. They made the entire process seamless for me, from insurance coordination to the exceptional crew that … More replaced my roof beautifully and efficiently. Customer service was top-notch, start to finish. I highly recommend Ace and the TruCare team for any roofing needs.
- Erik was outstanding and went above and beyond my expectations. Great quality and service. They replaced my roof quickly and cleaned up well. I highly … More recommend.
-
- After a bad storm and heavy rains we noticed a water spot on our ceiling. Not knowing what to do, I started googling roofers. We had a few companies come … More out but Trucare was by far the most thorough and professional. They took their time explaining the damage and educating me on the whole process. They kept in contact with me every step of the way and the repairs and roof replacement (covered by insurance) was simpler than I ever imagined possible. I have recommended them to neighbors who also had storm damage because I know they will do a great job!
- I just had a new roof put on my home that I have been trying to get for a year. Alex worked very hard on my insurance company and I received a brand new … More roof yesterday. I would recommend TruCare Restoraton and Alex to everyone I know that needs a new roof. Thank you Alex!
